Insole Design

Please refer to these common issues and resolutions when using the Insole Design Tool.

• Slow Computation: Close any other heavily resource dependent apps. System upgrade to increase RAM may be recommended. 16GB is our minimum requirement and 32GB is recommended for resource-intensive computations.
• Alignment Issues: Verify profile intersections in Illustrator.  
• Import Errors: Ensure .stl/.obj compatibility (no logs scale).  
• No Preview: Check for updated GPU drivers. Restart the application and retry.  

For any other issues or questions please contact [e-mail].