Please refer to these common issues and resolutions when using the Midsole tool:
- Slow Preview/Generate: This is a resource-intensive related case. Close any other heavily resource dependent apps. System upgrade to increase RAM may be recommended. 16GB is our minimum requirement and 32GB is recommended for resource-intensive computations. Use decimated previews.
- Misaligned Profiles: This is caused by Non-intersecting 2D paths. Try repositioning in Illustrator; ensure absolute measurements.
- No Lattice Output: This can occur when method is not toggled or volume missing. Try uploading via "+" first; check Conformal for UV-only.
- Emboss Not Visible: This is a zero depth/greyscale issue. Try adjusting normalize (0–0.25); verify white = extrude.
- Export Errors: This is caused by a potential invalid file format. Validate .STL; try HVX voxel alternative.
For any other issues or questions please contact support@toolkit3d.com.
Comments
0 comments
Please sign in to leave a comment.